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Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
     
  • Yahoo Review
    Mark
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.
     

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  • Nicholaos Mouzourakis
    They held my watch for two weeks as a check cleared! Great service and prompt delivery.
    City:
    St. Louis, MO
  • Jim Mancuso
    Purchased my first Rolex from Bob’s a month ago, perfect next day ship and I absolutely love it. I had a problem opening the clasp today so I called and spoke to Larry in the warranty department, he patiently tried walking me through a troubleshoot and when I wasn’t getting it, he asked for photos and emails me back with the fix, all done and happy once again. Had I brought it to another dealer, I was getting charged. Thanks Larry and I will be purchasing again with confidence from Bob’s! See you all soon!
    City:
    Patchogue
  • James Murdock
    I bought my 2nd Rolex from Bobs Watches, Bobs conducts Business with the attitude the Customer is first, with my latest purchase I dealt with Alexa, very Customer Friendly, answered all my questions sometimes before I asked them, purchased the Rolex and had it on my wrist with 17 hours from California to Florida, absolutely amazing.
    Thank You
    Jim
    City:
    Panama City
  • Dawn Byers
    The service at Bob’s was great and the shipping On time and worry free. The watch? Nothing short of Stunningly Gorgeous!! I have always wanted a vintage gold Rolex, just could never find a style that was just right. Until now, the pic doesn’t do it Justice. Thank You!! ?
    City:
    Louisiana
  • Andrew C.
    My second purchase from Bob's Watches. Quick next day delivery and beautiful pieces. Thanks for making it easy!
    City:
    Highlands Ranch, CO
  • Dave C
    I just purchased the Rolex of my dreams from Bob's Watches and received the watch in hand just 20 hours after I ordered it. Customer service was there to answer my initial questions only seconds after I placed my order and I couldn't be happier. I am already looking forward to my next purchase with Bob's! These guys are the best in the business, do not hesitate to go anywhere else.
  • Will S
    I received my first Rolex this Xmas from my lovely wife and she and my son had been looking and Bob’s is where he got his Rolex from and now I can see why, my oyster perpetual date just II was sold as never worn and as soon as I opened the box and saw the hanging tags and all the original paper work and box with the watch still wrapped in that plastic sticky that covers all the polished stainless was all intact and this watch did not have a single scratch or scuff I knew it had never been worn, I am hoping to get another Rolex or maybe a Tudor watch and when I do the first place I will be looking is Bob’s Watches
    City:
    Katy Texas
  • Lon Jenkins
    I was very skeptical about selling my Rolex across the country. I read many reviews about Bob's Watches and also spoke with the staff on the phone before taking the plunge. They supplied the shipping label, for overnight shipping, as well as insurance on the shipment. When they received my watches we went over each one and came up with the final price. The price sent to you as an offer is a 'max' price not the offer. They had valid items that needed to be done which affected the final price but were very fair in the assessment as well as the final offer price. Money was wired the next business day and funds were exactly what we agreed upon. I was very happy with the overall ease and transparency of this sale.
    City:
    Florence
  • camillo
    Super happy with my new watch.. They made my purchase a very enjoyable experience. Wendy was great ... thank u guys;]
  • Bob Elliott Jr
    Received my Rolex Oyster Perpetual 39mm via FedEx overnight service this morning. Watch is everything I had hoped for and was exactly as represented on Bob’s Watches website. Very satisfied however I had paid $50 extra to have a certificate of authenticity done and this was not included though I was charged for it. I sent an email right away and am confident they will resolve it.
    I would rate this buying experience 4 stars out of 5 due to the certificate issue. I’d like to praise Bob’s Watches on the way they treat you when you are selling them a watch. I have sold 3 Rolex’s and 1 Omega to them in the past 2 years. The transactions went smoothly, the price was fair, and payment was prompt.
    City:
    Portland, OR
  • Kevin
    As a small scale Rolex collector, must say I was a bit hesitant to wire this type of money to a company across the United States for a product sight unseen. Marcy and Bobs staff completely put those concerns to rest, my CFO wired payment at noon and the watch was on my hand by 1030am the following morning. Love the new Rolex, exactly as described. If your shopping for a new piece, HIGHLY recommend Bobs. Customer for life
    City:
    Abingdon Maryland
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