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Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
     
  • Yahoo Review
    Mark
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.
     

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  • Steven Huynh
    Just purchased my first Rolex from these guys. I had some trouble and delays from FedEx to get it into Canada but that was not their fault.
    Overall, I'm very satisfied with my purchase and excellent service!
    City:
    mississauga
  • Sean Kennedy
    I had been looking for a new GMT Master II in stainless steel with black face and black bezel, all of the AD's in my area were sold out. A friend recommended Bob's. I found exactly the watch I was looking for, with the original box and papers. The watch was listed as a "grade II". I called and spoke to the sales associate who pulled the watch and knowledgeably answered all of my questions and addressed my concerns. She also walked me through the order process.
    The watch arrived as promised, the following day after I wired the payment and it is flawless. The condition of the watch exceeded my expectations. There is not a scratch, mark, smudge...nothing. It is as they said "like new". I am very pleased with my purchase and would not hesitate to shop with Bob's watches in the future if I am in the market for a luxury timepiece.
  • Edward Koschmider
    Just received my first Rolex via Fedex. The watch is perfect, was delivered on time, and priced fairly. This may be my first luxury watch from Bob's, but definitely not my last! This is now my go to source
    City:
    Naples
  • Scott Perrin
    I cannot speak highly enough about my experience with Sam Berger at Bob's watches. After researching for a week on the internet, I decided to sell my fathers Rolex using Bob's website. There is nobody more cautious on this planet than myself when it comes to purchasing or selling especially on the internet. Anyone with a lick of sense knows it is full of pimps and thieves to paraphrase Hunter S. Thompson. Paul and his wife Carol are the only two people to trust in the world of internet watches. My experience with Sam Berger was a 10 out of a possible 5. Of course you will have to do a little negotiating as in any high end business deal. They offered me 10% more than I thought the watch was worth so I didn't have to break out my skills I use at the car dealer. Scott Perrin Jefferson GA
    City:
    Jefferson
  • M. Smith
    Thank you for making my first luxury watch purchase a stressless, informative experience. I've researched brands and businesses for 3-4 months and Bob's Watches is the only site I felt comfortable making this emotional purchase on. Just like a luxury watch, the small details of how you're runing your business reveals it's quality:
    - The thorough specs, grading, photos, and information on my watch 116684 - Tudor Heritage Black Bay 79730
    - The upfront competivitive price and discount
    - Your financing option through Afffirm, which let me puchase the Tudor interest-free over a period of six months
    - The ability to FedEx the Tudor to my workplace, instead of having to burn a PTO day waiting for a home delivery (plus, I get the perk of unboxing my Black Bay Steel in front of my co-workers!)
    - Your satisfaction guarantee and warranty, which I pray I won't need
    - Your assurances and re-assurances of the Tudor's authenticity
    I plan to own this Black Bay Steel until it's time to pass it on as an heirloom. When it's time for me to purchase my Statement Dress Watch (I'm thinking a simple Zenith, but that may change), I'm going to contact Bob's Watches first.
  • Clyde Severin Morrison
    February 01, 2018
    I sold my Father’s Rolex GMT to Bob’s Watches. I’m writing this review because I had a terrific and enjoyable time working with this Company. The Associate I worked with was Sam Berger. She did a terrific job in advising me of my Rolex GMT Value. I sent her a photo of the Rolex Gmt and was then given a quotation which was way beyond what I thought it was worth. She then sent me a Fedx box to ship to her for on site evaluation. It turned out to be reloomed which was disssppointing as it lowered the value. She said would try to locate a buyer which she did and still gave me a great price for my watch. She was extremely helpful in explaining everything about my Rolex’s value. I felt she was honest and made me feel so glad I had her to sell my Rolex for me. She sent me a check in two days.
    I would highly recommend working with Sam Berger In selling or buying a Rolex with this Company. To me she went above and beyond in helping me through this process which I had never done before.
    Thank you Sam and Bob’s Watches for the great service. I would recommend this Company and Sam Berger in any dealings with Rolex Watches. Your the best!
    Sincerely,
    Clyde Severin Morrison
  • Ramakrishna
    Just sold my Rolex. The whole process was very quick and easy. They earned my trust in the company and in future if I had to buy a Rolex or any luxury watch, this would be my first stop. Only sad part is I had to let go of my watch which is like 6 months old and lost quite some money but still got better money than what some Dealers offered. Maybe I would have got more money in open market like eBay etc but that would require luck where a specific buyer should be in need of your specific model and willing to pay good money but those are troubled waters to navigate. I was give a quote before I decided to let go my watch and so I knew how much I was getting. Once we are ok with that, rest is breeze. Good job Bobs. Thumbs up.
    City:
    New York
  • Todd Montgomery
    I just wanted to say it's incredible how fast my transaction selling my watch was.
    You gave me what you quoted me and I had payment within 2 days of you guys receiving my watch for inspection. I was weary of dealing like this on the internet, just extremely happy I picked you guys. Great transaction. Please give anyone my information if you need a recommendation.
    City:
    Mattoon, IL
  • Carlos kozak
    Great buy , got my first explorer 2 in perfect conditions at a great price , i live in nj and coild not find this watch around here , bob’s had it and the experience was awesome.
    City:
    New jersey
  • Fabrizio
    Very professional company! Smooth transaction for a wonderful watch. I really recommend buying from Bob's Watches.
  • Steve V
    I rarely write reviews but this one is well earned and deserved. All the staff at Bob's was courteous, enthusiastic and answered each question I had. Received the watch by noon next day and it's exactly as described and photographed. I highly recommend. You won't go wrong here. I already have another purchase in mind. Five stars for sure!!
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